Returns & Exchanges
We want you to love every cup of coffee you brew with our tools. If you are not completely satisfied with your purchase, you may return your items within 30 days of delivery for a full refund or exchange.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Securely pack the items in their original minimalist packaging, ensuring all components and manuals are included to qualify for a refund.
Ship It Back
Print the prepaid shipping label provided via email and drop off your package at any authorized carrier location.
Quality Inspection & Refund
Once our team receives and inspects your return, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing